Parking Lot Survey Instructions

Today's task has four parts

Everything happens in daylight, and your work saves as you go.

Who's walking the lot today?

Add your name and contact info. If you have to stop partway, we'll know who to follow up with.

Name Phone number

Watch how it's done

The whole survey, start to finish, is quite simple. The Continue button unlocks when the video ends.

Cars first. Photos second.

You'll be walking an active lot. Stay alert for moving vehicles and uneven pavement. Don't do anything that puts you at risk — safety first.

Cover the entire property

Photograph broad, wide areas — overall lot health, not close-ups of damage. Hold your phone sideways and capture damaged and healthy pavement. There’s no maximum — the bigger the lot, the more photos you’ll need to capture everything.

• Every entrance and exiti
• Drive lanes and parking rowsi
• The entire propertyi
• Crosswalks and pedestrian pathwaysi
• Don't skip areas

At least 10, but more is better

Photograph broad, wide areas — overall lot health, not close-ups of damage. Hold your phone sideways and capture damaged and healthy pavement. There's no maximum — the bigger the lot, the more photos you'll need to capture everything.

Stay safe out there

I understand parking lots have moving vehicles and other hazards, and I'll stay alert while surveying. I have questions or I’m not sure what to do — I’d like someone to walk me through it. (optional)

Let's check this lot together

You'll walk the lot in daylight and photograph anything that looks wrong or unsafe.

Who's walking the lot today?

Add your name and contact info. If you have to stop partway, we'll know who to follow up with.

Name Phone number

Watch how it's done

The Continue button unlocks when the video ends.

Cars first. Photos second.

You'll be walking an active lot. Stay alert for moving vehicles, uneven pavement, and potholes. Don't do anything that puts you at risk — safety first.

If it looks wrong or unsafe, photograph it

Potholes, standing water, trip hazards, broken concrete or damaged walkways, faded paint, broken or missing signs, clogged drains. Pay special attention to handicap access. When in doubt, add it — our team sorts everything during review.

Open the examples — how to photograph each type →

Small potholes count too

Every one of these counts. A shallow dip the size of a dinner plate counts. A crack that has opened to about two inches wide counts. So does the big one. Do not judge whether it is bad enough — that is our job on review. If it looks wrong, photograph it.

Pick one item to set beside damage

Tap one of the three below to select it — grab whichever you actually have on you, then use that same item for the whole inspection. Continue unlocks once you’ve picked one.

One common item and photo standard

For every spot you find, lay your scale item on its side next to the damage so we can read the size. Then step back. The standard format is half the frame on the damage and the rest showing a fixed landmark, so we can find the spot again. Hold the phone whichever way frames it best — upright often gives you more room to get the landmark in.

Stay safe out there

I understand parking lots have moving vehicles and other hazards, and I'll stay alert while inspecting. I have questions or I’m not sure what to do — I’d like someone to walk me through it. (optional)